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Bulk & Team Orders
Last updated June 15, 2026
How group ordering works for teams and organizations, from first message to delivery.
Built for teams and organizations
Most of what we make is for groups: teams, schools, clubs, businesses, events, and organizations who want everyone in something that belongs together. Whether that is a dozen shirts for a department or several hundred pieces for a whole organization, the process is the same and the work is made to order.
No minimums
There is no minimum order. You can order a single piece or a large run. Per-unit pricing improves as quantity increases, so larger orders cost less each, but we will quote any size. If you are weighing options, ask for both single-unit and bulk pricing and we will send both.
How group ordering works
- Share the details. Send us your artwork or idea, the garments you have in mind, the quantity, and a rough size breakdown.
- We quote. A human responds within 24 hours with pricing, suggestions, and any questions.
- Proof and approve. We send a digital proof showing exactly how the design will be placed and produced. Nothing goes to production until you approve it.
- Production. Typically five to ten business days from approval, depending on size and method.
- Delivery. Complimentary shipping across Canada, with tracking emailed when your order leaves us.
Collecting sizes
Gather each person’s size using our size guide, then send us the breakdown. A mix of sizes across one order is no problem and does not change your pricing. For larger groups, we can produce a single sample or a size set first, so your team can try the real fit before you commit to the full run.
Names, numbers, and roles
Individual personalization is common for teams: names on the back, player numbers, roles, or titles. We can produce one shared design across the group with unique details on each piece. Let us know what varies and we will build it into the quote.
Artwork and file setup
One design usually carries across the whole order, so getting the artwork right at the start keeps the entire run clean and consistent. Here is what helps us produce the best result, and what to do if your files are not print ready.
Best file types
Vector files are ideal: AI, EPS, SVG, or vector PDF. Vector art scales to any size without losing sharpness, which matters when the same logo goes on a small cap and a large back print. High resolution raster files also work: PNG, TIFF, or JPG at 300 DPI at the final print size. A logo that looks crisp on screen is often too low resolution for clean printing, so when in doubt, send the largest, highest quality version you have.
Resolution and size
Supply artwork at, or close to, the size it will be produced. Scaling a small file up introduces blur and jagged edges. For printed and DTF work, 300 DPI at the final size is the target. For embroidery, very fine detail and small text do not always translate into stitches, so we will advise on minimum sizes and may simplify the finest elements.
Colours
If exact colour matching matters, give us Pantone (PMS) references. Screens display colour differently from ink on fabric or thread, so a Pantone reference is the most reliable way to land the colour you expect. Tell us before production if a specific colour is critical, and we will confirm the closest available thread or ink.
Fonts and text
For vector files, convert any text to outlines or curves before sending, or include the font file. This stops fonts from substituting or shifting on our end. Very small or very thin text may not hold up in every method, especially embroidery and small prints, and we will flag anything at risk before it goes to production.
Backgrounds and placement
Where possible, supply logos with transparent backgrounds (PNG or vector), unless the background is part of the design. Let us know the placement and size you want, for example left chest or full back, or ask us to recommend standard placements for your garment.
If your files are not ready
Send what you have. Within reason, we clean up existing artwork, redraw logos, adjust sizing, and prepare files for production. Full design from scratch is not our specialty, but we can point you to a designer if you need one. Whatever the starting point, we always send a digital proof for approval before anything is produced, so you can see exactly how your artwork will appear.
Rights to your artwork
You are responsible for having the right to use any logos, images, or designs you submit, including trademarks and licensed material. Full details are in our Terms of Use.
Reorders and new members
We keep your approved files on record for two years, so adding pieces later, whether for new team members or a second run, is straightforward and does not need a fresh setup. Just tell us how many and which sizes.
Pricing
Pricing depends on the garment, decoration method, design complexity, and quantity. Setup is typically included in unit pricing above a small threshold. All quotes are in Canadian dollars; applicable taxes are added at payment. See Orders & Shipping for the full ordering and payment details.
Start a group order
Tell us what you are putting together. Email hello@upperack.ca or start a request through the Start a project page, and we will take it from there.